March 4, 2024

Our goal is to exceed the expectations of our Community, electric customers and City Council by delivering a safe, reliable and competitively priced electricity supply to serve all of your energy needs. To accomplish this we have a highly trained and professional staff dedicated to providing you with outstanding customer service.

Electrical Service

In most homes the electrical service comes into your home through overhead wires or a metal service pipe that runs underground to your house. From there the wires enter into a service panel inside your house, often in a garage or workshop. If you are constructing a new building or a large remodel, you may need to have an electric subpanel installed to accommodate the number of circuits and breakers needed to power your equipment. An electric subpanel is also commonly used to provide a convenient satellite panel for a garage, shed or workshop, which is located far away from the main service panel in your house.

Regardless of what type of wiring is being used, the installation must be in accordance with the National Electrical Code articles and the codes and specifications of the utility. The utility will not connect a customer to its electric system until the wiring on the customer’s premises has been inspected and approved. The utility reserves the right to refuse service to any installation which, in the opinion of the utility, is unsafe or whose operation may adversely affect electric service furnished to other electric customers.

The electric meter is the property of the Department and shall be located in an accessible place on the customer’s premises. The meter shall be connected to the service drop with a permanent and insulated grounding connection. The customer is responsible for the installation and maintenance of the service riser and meter base. All cabinets, switches or other enclosures which provide access to unmetered wiring must have Department approved locking provisions and be designed so that the unmetered wiring cannot be accessed without removing the lock.

In the case of an existing residential dwelling, the electric meter must be located within 10 feet of the front edge of the dwelling on the side elevation. In the case of a multi-family building with two or more dwelling units, each dwelling unit must be provided with an independently metered electric service.

Any person intending to connect to the electric service of the City of Newport, Oregon must make application to the City for such connection by completing and signing a form supplied by the city. The applicant will be required to pay an initial deposit and additional fees, if applicable, prior to being permitted to use the services of the city. The applicant must inform the City when the load on the electric service is expected to increase, so that proper provisions can be made. Failure to notify the City in advance of such anticipated increase may result in improper billing, damage to equipment or interruption of service.

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